Frequently Asked Questions

Restaurant Furniture.com is a leading online retailer of commercial furniture products.

We sell to many types of businesses including restaurants, bars hotel, entertainment venues, non-profit organizations and more. Below are some answers to frequently asked questions that may address some concerns you may have about purchasing restaurant furniture online.

Quality

What is commercial grade furniture?

Commercial grade furniture is built to a much higher standard than home furniture. Because commercial furniture is subject to heavy usage in the food service industry it must be stronger and more durable for safety reasons. All of our furniture is built to meet the highest industry standards and our wood chairs and bar stools are strength tested by BIFMA, which sets the industry standards for commercial furniture and requires tests to certify compliance.

Where is your furniture made?

Many of our products such as our wood chairs, bar stools, tables and restaurant booths are made in the USA. We also have production facilities in Europe and China. All of our furniture is thoroughly checked for quality control.

Does the furniture come with a warranty?

Our furniture is covered by one of the most extensive warranties in the industry. The warranty period varies on different products. For more information, please contact our sales department.

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Ordering

Do you sell to households?

We make commercial furniture mainly intended for the food and entertainment industry. Certain items are available for sale to private customers, depending on the quantity sold.

Is there a minimum order required?

Due to shipping costs there is a minimum order of 8 items for chairs, bar stools and tables, which may be mixed or matched. There is no minimum requirement for restaurant booths. For more information, please contact our sales department.

Can I place an order by phone or fax?

Yes. If you need to place a custom order or need assistance in placing an order, please call our sales department or use the free chat on our website.

What is your cancellation policy?

Orders may be cancelled by phone or email if production on the items ordered has not begun yet. Custom orders that have begun production may not be cancelled. Orders already in production will be subject to a 35% restocking fee. Please refer to our Returns Policy section for more information.

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